Shipping policy

We offer several shipping options to accommodate different delivery needs and destinations.  

1、Available Shipping Methods

Economic Shipping (USA)：A budget-friendly shipping option available for eligible orders within the United States.

Standard Shipping：A reliable option suitable for most orders.

Express Shipping：An expedited service for customers who require faster delivery.

2、Order Processing Time

Orders are typically processed within 3–7 days. 

3、Estimated Delivery Time

Economic Shipping：6-12 days

Standard Shipping：5–9 days

Express Shipping：4–6 days

4、Shipping Fees

Shipping charges are calculated based on the selected shipping method, order value, product type, and delivery destination. The final shipping cost will be displayed at checkout before payment.

For Economic Shipping (USA), shipping rates start from US$9.99. Actual shipping fees may vary depending on the destination, package weight, and products included in the order.

To view the exact shipping cost, please add items to your cart and enter your shipping address during checkout.

5、Order Tracking

Once your order has been shipped, a tracking number will be sent to you by email. You may use this number to check the delivery status through the carrier's tracking system.

6、Customs, Duties, and Taxes

We do not include customs duties, VAT, or import taxes in our product prices or shipping fees. Customers are responsible for any additional charges required by their local customs authorities. We are unable to estimate these fees in advance, as they depend on local regulations.

7、Lost or Damaged Shipments

If your order is lost or arrives damaged during transit, please contact our customer support team as soon as possible. We will assist in reviewing the situation and work toward a suitable resolution based on the circumstances.

8、Address Accuracy

Please ensure that all shipping information is complete and accurate at the time of checkout. Orders returned or delayed due to incorrect or incomplete addresses may result in additional shipping charges.

9、Contact Us

If you have any questions regarding shipping, please contact us:

Website: https://www.vivzie.com

Email: service@vivzie.com