Terms & Conditions

Overview

This website is operated by Vivzie. Throughout this platform, the terms "we", "us" and "our" shall refer to Vivzie. We make this website - including all information, tools, and services accessible through it - available to you, the user, subject to your full acceptance of all the terms, conditions, policies, and notices outlined herein.

By visiting our website and/or making a purchase from us, you are deemed to have engaged in our "Service" and agree to be bound by the following terms and conditions (the "Terms of Service" or "Terms"). This agreement also incorporates all additional terms, conditions, and policies referenced in this document and/or accessible via hyperlink. These Terms of Service apply to all site users, without limitation, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service thoroughly prior to accessing or using our website. Your access to or use of any portion of this site constitutes your binding acceptance of these Terms of Service. If you do not agree with all the terms and conditions set forth in this agreement, you are prohibited from accessing the website or using any of our Services. Should these Terms of Service be construed as an offer, your acceptance shall be explicitly limited to the terms contained herein.

Any new features or tools added to our store from time to time shall be governed by these Terms of Service. You may review the most up-to-date version of these Terms of Service on this page at any time. We reserve the right to update, modify, or replace any part of these Terms of Service by posting the revised terms on our website. It is your responsibility to periodically check this page for changes. Your continued use of or access to the website following the posting of any revised terms shall constitute your acceptance of such changes.

Our store is hosted on the e-commerce platform provided by Shopline Inc. Shopline supplies us with the online infrastructure that enables us to market and sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By accepting these Terms of Service, you warrant that you have reached the age of majority in your state or province of residence. If you are of majority age, you also confirm that you have granted consent for any minor dependents under your care to use this website.

You shall not use our products for any illegal or unauthorized purposes. Additionally, in the course of using our Service, you must comply with all applicable laws and regulations in your jurisdiction, including but not limited to copyright laws.

You are prohibited from transmitting any worms, viruses, or any code designed to cause damage or disruption to the Service or this website.

Any breach or violation of these Terms will result in the immediate termination of your access to the Service.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to any individual for any reason at any time, at our sole discretion.

You acknowledge that your content (excluding credit card information) may be transmitted unencrypted. Such transmission may involve (a) routing through various networks; and (b) adjustments to align with the technical requirements of connecting networks or devices. In contrast, credit card information will always be encrypted during network transmission.

Without obtaining our prior express written consent, you agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, the use of the Service, access to the Service, or any contact information on the website through which the Service is provided.

The headings included in this agreement are for convenience only and shall not be construed to limit or otherwise affect the interpretation of these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We shall not be liable for any inaccuracies, incompleteness, or outdated information made available on this website. The materials on this site are provided for general informational purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, comprehensive, or up-to-date information sources. Any reliance on the materials on this site is at your own sole risk.

This website may contain historical information. By nature, historical information is not current and is provided solely for reference purposes. We reserve the right to modify the content of this site at any time but are under no obligation to update any information on the site. You agree that it is your responsibility to monitor any changes to our website.

SECTION 4 – ADJUSTMENTS TO SERVICES AND PRICING

All product prices are subject to change without prior notification. We retain the right to alter, modify, or terminate the Service (or any component or content therein) at any time, without giving advance notice. Neither you nor any third party shall be entitled to claim damages or other remedies from us in connection with any modification, price adjustment, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (WHERE APPLICABLE)

Certain products or Services may be offered exclusively via our online website. Such products or Services may be available in limited quantities and are eligible for return or exchange solely in accordance with our Refund Policy.

We have taken all reasonable measures to display the colors and images of our products on the website as accurately as possible. However, we cannot guarantee that the color display on your computer monitor will be entirely precise or consistent with the actual product.

We reserve the right, though we are not obligated, to restrict the sale of our products or Services to any individual, geographic area, or jurisdiction. This right may be exercised on a case-by-case basis. We also retain the right to limit the quantity of any products or Services we provide. All product descriptions and pricing are subject to change at any time, at our sole discretion. We may discontinue any product without prior notice. Any offer of products or Services made on this website shall be deemed invalid in jurisdictions where such offers are prohibited by law.

We do not warrant or represent that the quality of any products, Services, information, or other materials purchased or obtained by you will conform to your expectations, nor do we guarantee that any errors in the Service will be rectified.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT DETAILS

We reserve the right to decline any order you submit to us. At our sole discretion, we may limit or cancel the quantity of products purchased per person, per household, or per order. Such restrictions may apply to orders placed under the same customer account, using the same credit card, and/or orders associated with the same billing and/or shipping address. If we modify or cancel an order, we will endeavor to notify you by using the email address and/or billing address/telephone number provided at the time of order placement.

You agree to provide current, complete, and accurate purchase and account information for all transactions conducted on our website. You further agree to promptly update your account information, including your email address, credit card numbers, and expiration dates, to enable us to complete your transactions and contact you as necessary.

For additional information, please refer to our Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may grant you access to third-party tools, over which we exercise no monitoring, control, or influence whatsoever.

You acknowledge and agree that such tools are provided on an "as is" and "as available" basis, without any warranties, representations, or conditions of any nature, and without any form of endorsement from us. We shall not be liable for any damages, losses, or other liabilities arising out of or in connection with your use of these optional third-party tools.

Any use of the optional tools offered through the website shall be entirely at your own risk and discretion. You are responsible for ensuring that you are familiar with, and agree to, the terms and conditions under which the relevant third-party provider(s) make such tools available.

In the future, we may also introduce new Services and/or features via the website (including the launch of new tools and resources). Such new features and/or Services shall be governed by these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and Services available through our Service may incorporate materials sourced from third parties.

Third-party links on this website may direct you to external websites that are not affiliated with us. We are not responsible for reviewing or assessing the content or accuracy of such third-party websites or materials. We make no warranties regarding third-party materials, websites, products, or Services, and shall bear no liability or responsibility in respect thereof.

We shall not be liable for any harm, damages, or losses incurred in connection with the purchase or use of goods, Services, resources, content, or any other transactions conducted through third-party websites. It is your responsibility to carefully review the policies and practices of any third party before engaging in any transaction with them. Any complaints, claims, concerns, or inquiries relating to third-party products should be directed to the respective third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, pursuant to our request, you submit specific materials (e.g., contest entries), or if you send creative ideas, suggestions, proposals, plans, or other materials to us voluntarily (without our request) via online means, email, postal mail, or any other channel (collectively referred to as "Comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use such Comments in any medium.

We shall have no obligation to: (1) keep any Comments confidential; (2) provide compensation for any Comments; or (3) respond to any Comments.

We reserve the right (but are not obligated) to monitor, edit, or remove any content that we, in our sole discretion, determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any third party’s intellectual property rights or these Terms of Service.

You agree that your Comments shall not infringe upon any rights of third parties, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You further agree that your Comments shall not contain libelous, unlawful, abusive, or obscene material, or any computer viruses or other malware that could impact the operation of the Service or any related website in any manner. You shall not use a false email address, impersonate any other person, or otherwise mislead us or third parties regarding the origin of any Comments. You are solely responsible for the content and accuracy of any Comments you submit. We accept no responsibility and assume no liability for any Comments posted by you or any third party.

SECTION 10 – PERSONAL INFORMATION

The submission of your personal information through the website is subject to the provisions of our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

From time to time, information available on our website or within the Service may contain typographical errors, inaccuracies, or omissions. Such discrepancies may relate to product descriptions, pricing, promotions, offers, shipping fees, delivery times, and product availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to revise or update information or cancel orders if any content in the Service or on any associated website is found to be inaccurate. Such actions may be taken at any time without prior notice, even after you have submitted your order.

We assume no obligation to update, amend, or clarify information in the Service or on any associated website - including, but not limited to, pricing details - except as mandated by applicable law. No specified update or refresh date indicated in the Service or on any associated website shall be construed as evidence that all information therein has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other restrictions outlined in these Terms of Service, you are prohibited from using the website or its content for the following purposes: (a) engaging in any unlawful activity; (b) soliciting others to commit or participate in any unlawful acts; (c) violating any international, federal, provincial, state, or local laws, regulations, or ordinances; (d) infringing upon or violating our intellectual property rights or the intellectual property rights of third parties; (e) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating against others based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) submitting false, misleading, or inaccurate information; (g) uploading or transmitting viruses or any other form of malicious code that is intended or likely to impair, disrupt, or affect the functionality or operation of the Service, any associated website, other websites, or the Internet; (h) collecting or tracking the personal information of other individuals; (i) engaging in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping activities; (j) pursuing any obscene or immoral objective; or (k) interfering with, bypassing, or circumventing the security features of the Service, any associated website, other websites, or the Internet. We reserve the right to terminate your access to the Service or any associated website if you violate any of these prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We also do not warrant that the results obtained from using the Service will be accurate or reliable.

You agree that we may, from time to time, suspend the Service for indefinite periods or terminate the Service at any time, without prior notice to you.

You expressly acknowledge and agree that your use of, or inability to use, the Service is at your sole risk. Except as explicitly stated by us, the Service and all products and Services provided to you through the Service are made available on an "as is" and "as available" basis, without any representations, warranties, or conditions of any kind - whether express or implied. This excludes all implied warranties or conditions, including but not limited to warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

Under no circumstances shall Vivzie, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any nature. Such damages include, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages. This liability exclusion applies regardless of whether the claim is based on contract, tort (including negligence), strict liability, or any other legal theory, and arises from your use of the Service, any products purchased through the Service, or any other claim related in any way to your use of the Service or any product. This includes, but is not limited to, damages resulting from errors or omissions in any content, or any loss or damage incurred due to the use of content (or products) posted, transmitted, or otherwise made available via the Service - even if we have been advised of the possibility of such damages.

Since some states or jurisdictions do not permit the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions, our liability shall be limited to the maximum extent allowed by applicable law.

SECTION 14 - INDEMNIFICATION

You shall indemnify, defend, and hold harmless Vivzie, as well as our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from and against any and all claims, demands, or damages (including reasonable attorneys' fees) asserted by any third party that arise out of or in connection with your breach of these Terms of Service or any documents incorporated herein by reference, or your violation of any applicable law or the rights of any third party.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is deemed illegal, void, or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not impair or affect the validity and enforceability of any remaining provisions hereof.

SECTION 16 - TERMINATION

All obligations and liabilities of the parties hereto incurred prior to the date of termination shall survive the termination of these Terms of Service for all purposes.

These Terms of Service shall remain in full force and effect until terminated by either you or us. You may terminate these Terms of Service at any time by providing written notice to us indicating your intent to discontinue use of our Services, or upon your cessation of use of our website.

If, in our sole discretion, you fail to comply with any term or provision of these Terms of Service, or if we have reasonable grounds to suspect such non-compliance, we may terminate these Terms of Service at any time without prior notice. You shall remain liable for all amounts owed up to and including the date of termination, and we may, in our sole discretion, deny you access to our Services (in whole or in part) as a result thereof.

SECTION 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision under these Terms of Service shall not be deemed a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted by us on this website or in relation to the Service, constitute the entire agreement and understanding between you and us. They govern your use of the Service and supersede all prior or concurrent agreements, communications, and proposals (whether oral or written) between you and us, including but not limited to any prior versions of these Terms of Service.

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the party that drafted the Terms.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements pursuant to which we provide Services to you shall be governed by and construed in accordance with the laws of HK.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, modify, or replace any part of these Terms of Service by posting the updated and modified terms on our website. It is your obligation to periodically check our website for such changes. Your continued use of or access to our website or the Service after any changes to these Terms of Service are posted shall constitute your acceptance of such changes.

SECTION 20 - CONTACT INFORMATION

Any questions regarding these Terms of Service should be submitted to us via email at service@vivzie.com.